Tucann AU Reviews

Au.tucann.com is a popular online store known for its high-quality men's swim trunks. The products are designed with 4-way stretch, quick-dry fabrics, and zipped pockets, making them the perfect beach and pool companion. The store offers free shipping and returns within Australia. The product range includes 3" and 5" swim shorts, bikinis, and beach towels. Some of the popular products include Black Swim Shorts, Fluro Aqua Swim Shorts, and Make Waves Blue Swim Shorts, all priced at $99.00 AUD. The store also offers free returns and exchanges within 30 days. The company was established in 2017 and has received over 2000 5-star reviews from customers praising the fit, comfort, and quality of the products.

Tucann ships from warehouses in Australia and the USA. They offer FREE STANDARD shipping Australia wide on all full priced shorts and to New Zealand on orders over $100. Orders placed between Monday- Thursday are shipped within 24 hours. Same day dispatch for orders placed before 10am. They only ship to Australia and NZ. If incorrect delivery details are provided, the parcel needs to be redelivered or redirected, additional charges will be incurred. If the parcel is left at the wrong address, a new order will need to be placed, incurring full replacement costs.

For returns, goods must be returned within 30 days of purchase for Australian & New Zealand customers. Goods are in new condition. Tucann America and Tucann Australia have different return warehouses. It can take 3-5 business days for your return to undergo quality checking once it has arrived at their office. Once return request has been processed you will be notified by email. If you have any issues, please email support@tucann.com. Their office hours are 9am to 4pm, Monday to Friday, Australian Eastern Standard Time.

Tucann offers a variety of products on their website, "au.tucann.com". The prices for their products vary. For instance, their swim shorts are priced at $99.00 AUD, while their Signature Slides are available for $45.00 AUD. They also offer shirts priced between $59.00 AUD and $100.00 AUD. In terms of shipping, Tucann provides FREE STANDARD shipping Australia wide on all full priced shorts. They also offer FREE standard shipping to New Zealand on orders over $100. The shipping is done from their warehouses in Australia and the USA. The delivery times vary based on the location and the shipping method chosen. For instance, standard shipping within Australia is expected within 4-8 business days, while 'Express Post' orders are expected within 1-3 business days. For New Zealand, standard delivery is expected within 4-10 business days, and 'Express Post' orders are expected within 1-5 business days. It's important to note that Tucann is not responsible for any specific import tax on goods. It is the customer's responsibility to understand any potential costs associated with bringing items into their country. If a parcel needs to be redelivered or redirected due to incorrect delivery details provided by the customer, additional charges may incur. If the parcel is left at the wrong address, a new order will need to be placed by the customer, incurring full replacement costs. If an order is returned for reasons such as left address/ unknown, refused, unclaimed, invalid or closed military designated unit or zip code, not located at address provided, Tucann will issue the customer with a store credit or refund to the value of the order not including any shipping & handling costs associated with the order. This includes shipping & handling fees for 'Free Shipping' purchases. All items returned for the above reasons are automatically returned to stock for re-ordering.

"Au.tucann.com" is an online store that ships from warehouses in Australia and the USA. The store offers FREE STANDARD shipping Australia wide on all full-priced shorts and to New Zealand on orders over $100. The shipping partner for Australia is AusPost, with standard shipping expected within 4-8 business days. For New Zealand, delivery is expected within 4-10 business days.

For payments, refunds are returned via the original payment method. The refunds are processed once the returned items are in possession and have been reviewed. The store has partnered with Refundid to offer instant refunds. Please note that all sales are final and Tucann reserves the right not to accept or to cancel your order in their sole discretion for any reason without liability. If a product is not available, you will be notified. A product which is not available will not be included in the contract for a product which is dispatched. All prices and charges on the website are in Australian dollars and are inclusive of GST.

Please note that Tucann is not responsible for any specific import tax on goods. It is your responsibility to understand any potential costs associated with bringing items into your country. If you provide incorrect delivery details and your parcel needs to be redelivered or redirected, you will incur additional charges. If the parcel is left at the wrong address and cannot be recovered, a new order will need to be placed by you, incurring full replacement costs. Tucann will not accept responsibility for returned parcels due to left address/unknown, refused, unclaimed, invalid or closed military designated unit or zip code, not located at address provided. If your order is returned for any of the aforementioned reasons, Tucann will issue you with a store credit or refund to the value of your order not including any shipping & handling costs associated with your order. This includes shipping & handling fees for 'Free Shipping' purchases. All items returned for the above reasons are automatically returned to stock for re-ordering.

Please ensure your display settings are correct when viewing the colours of the products to avoid confusion. High-quality shots of the products are included to enable the best judgement by the consumer to be made. You are responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times.

Please note that this information is based on the details available on the website and may change over time. It is always recommended to check the latest information on the website.